Each order is meticulously crafted to meet our high standards, which typically requires 2-5 business days for production. Once your order has been dispatched, you will receive an email with detailed tracking information to follow its journey with our trusted delivery partners.

Shipping Information:
We’re pleased to offer global shipping with estimated delivery times as follows:

• United States (Domestic): Expect your order within 3-5 business days
• United States (International): Delivery typically takes 5-10 business days
• European Union: Your order will arrive in 3-5 business days
• United Kingdom: Shipments are expected to arrive within 2-5 business days
• Asia: Delivery time is approximately 5-10 business days

Orders are processed within 2-5 business days. While we strive to meet these timelines, please note that occasional delays may occur due to production, shipping carrier conditions, or customs.

For more details on shipping and delivery, please visit our Shipping Information Page

Once we’ve received and inspected your returned item, we’ll issue a full refund to your original payment method. Please note, shipping costs are not included in the refund. If the item meets our return conditions (unworn, unwashed, undamaged), your refund will be processed within 7 to 10 business days. The exact timing may vary depending on your payment provider.

At Pallacci, we are committed to providing only the highest quality products. If you're not completely satisfied with your purchase, you may return your item within 14 days of receiving your order.

Return Conditions:

• Items must be unworn, unwashed, and undamaged.
• Return shipping costs are the customer’s responsibility.

Once we receive and inspect your return, a full refund will be issued to your original payment method within 7 to 10 business days, provided the item meets our return criteria.

How to Initiate a Return:

To begin the return process, please email us at returns@pallacci.com

To initiate a return, please contact us via email at returns@pallacci.com. Simply provide your order number, and we’ll take it from there. While a reason for the return is not required, it’s always helpful for us to improve our service and offerings. We’ll guide you through the return process with ease.

At Pallacci, we offer a seamless shopping experience with a variety of secure payment options. We currently accept the following payment methods:

• Credit Cards: Visa, MasterCard, American Express
• PayPal: A convenient and secure option for online payments
• iDEAL: Available for customers in the Netherlands, allowing you to pay directly from your bank
• Google Pay: Fast and secure mobile payments for added convenience
• Shop Pay: A quick, secure way to check out with saved payment and shipping details
• UnionPay: Accepted globally, especially for customers in Asia

All transactions are processed securely to ensure your privacy and safety. If you have any questions about payment options, please feel free to contact us at pallacci@info.com